Name labels – frequently asked questions

Our children’s name labels are designed to be super easy to use as soon as you receive them. However, just in case you have any questions we’ve provided answers to frequently asked questions.

In addition, please take a look at our how to video below a full guide on applying your iron on name labels.

1. My iron on labels have come off in the wash, what shall I do?
2. My iron on labels won’t come away from the backing sheet?
3. What can I apply my stick on labels to?
4. What can I apply my iron on labels to?
5. I’ve applied my iron on labels, how long should I wait before I wash the clothing?
6. Can I have two names on one pack of name labels?
7. What’s the difference between the iron on for care labels and the mini and round iron on labels?
8. Can I place the stick on labels into clothing?
9. I want to order unicorn name labels, what’s the difference between option one and option two?
10. I’ve lost the iron on label instructions, where can I find them?
11. Are the stick on labels dishwasher safe?
12. There’s an option to enter a school ID, what is this?
13. Is there a character limit for your name labels?
14. My order has been dispatched but I haven’t received it. What should I do?
15. I’ve lost the iron on protective sheets. What should I do?

1. My iron on labels have come off in the wash, what shall I do?

Your iron on labels, if applied correctly, should last for many washes. If you find that the labels are lifting or have completely come away after the first wash then it is likely that the labels had not successfully adhered.

The adhesive on our iron labels are activated by both heat and pressure. What can sometimes happen is that the labels are heated up to a sufficient temperature to initially adhere, but not quite enough to properly embed into the fibres of the garment to then withstand the wash. As a result, the water and detergent can get between the clothing fibres and the adhesive, which weakens the bond between them and leaves the label to peel away (whilst at the same time looking like the label was on the garment).

Assuming the instructions have been followed correctly, we recommend the following steps to help your labels stay put:

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Increase the temperature of your iron to high / max. We generally say a medium heat setting should sufficiently heat up the adhesive on the labels to create a successful bond with your garment. Iron temperatures however can vary widely depending on the age and brand of the iron (despite using similar settings). If you are therefore having issues with your labels staying on the garment we recommend using a hotter setting to ensure a successful bond with your garment and the label. Please be mindful that when applying your labels using a hotter setting to keep the iron moving when pressing the garment.

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Apply firm downward pressure with the iron when applying. This was probably done previously but if you can ensure you push down very firmly to make sure the adhesive really embeds into the garment then that will also help with the bond.

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Once you get a successful adhesion you should see that the label is really embedded into the garment, rather than just looking as though it’s sitting on top. This is such that if you try to pick at the label after a successful application you shouldn’t be able to get your finger nails under the edges. You should also be able to see the texture of the garment through the label.

2. My iron on labels won’t come away from the backing sheet?

Our iron on labels are designed specifically to be thin so that when they are applied to your garment it is not possible to pick them off. This can sometimes mean that they are a little tricky to take off the backing sheet.

When removing your labels try to lift the edge of one corner/edge of your label. You should be able to use your nail to gently lift one edge, however you could also use any object with a flat edge. As the adhesive on the iron on labels is only activated by heat, you will find that as soon you remove the label it is not sticky. You can then position the label on your garmet ready for application.

3. What can I apply my stick on labels to?

Our stick on name labels are ideal for labelling just about anything your children might carry into nursery, pre-school or school! In particular, we’d recommend them for use in shoes (e.g. plimsolls, ballet shoes, football boots), water bottles, lunch boxes, Tupperware containers, rucksacks, book bags, pencil cases, individual pens/pencils, notebooks, folders – the list is pretty endless.

4. What can I apply my iron on labels to?

Our iron on name labels are ideal for labelling clothing or uniforms ready for nursery, pre-school or school. Our iron on labels can be used for jumpers, t-shirts, cardigans, blazers, hats, socks, skirts, shorts, trousers, shirts, polos, towels – in fact, just about any garment!

5. I’ve applied my iron on labels, how long should I wait before I wash the clothing?

We recommend leaving all clothing 24 hours after applying your labels before placing in the wash. This is to ensure the labels have completely bonded to the garment and that the adhesive has settled into the fabric and can therefore withstand the wash.

6. Can I have two names on one pack of name labels?

Due to the way in which the labels are produced we can only accommodate this for our stick on only name label pack. If you’d like to add two name to your stick on pack please contact us when placing your order.

7. What’s the difference between the iron on for care labels and the mini and round iron on labels?

Our iron on for care labels are designed to be the perfect shape and size to be placed onto any care labels inside clothing. Some of our customers prefer applying labels to the care label (rather than the garment itself), however they can still be used directly on clothing if you wish!

8. Can I place the stick on labels into clothing?

Unfortunately no – that’s a job for our iron on labels. These are designed to be placed onto clothing and uniforms, while our stick on labels are perfect for labelling pretty much everything else your children take into school.

9. I want to order unicorn name labels, what’s the difference between option one and option two?

Option one and option two of our name labels refers to the design on the labels. To see the two colour options you can select the pack type you would like (little mixed or big mixed) and choose between the options, you will then find the product images change with each selection.

10. I’ve lost the iron on label instructions, where can I find them?

The instructions for the iron on labels are included in the wallet that your labels arrived in. In the event that your wallet has been discarded, and you can download the instructions again here.

11. Are the stick on labels dishwasher safe?

Yes! Our super tough stick on labels are fine to put in the dishwasher, microwave and freezer, whilst our iron on labels can happily withstand regular visits to the washing machine and tumble dryer.

12. There’s an option to enter a school ID, what is this?

Our school ID is for schools who have signed up to our name labels for schools partnership. This is a scheme whereby your school can earn 25% commission on all labels sold for your children at your school. To find out more about the scheme and how to join please click here

13. Is there a character limit for your name labels?

We typically advise providing two names for your name labels. This is because the longer the name, the smaller the text will need be to fit on to the label. If possible therefore, please keep the overall length of the text to under 20 characters.

14. My order has been dispatched but I haven’t received it. What should I do?

The time it will take for your order to arrive will depend on the delivery method selected at checkout. You can find delivery timescales here. If your order is beyond the amount of time stated then please do contact us with your order number and we can look into this for you.

15. I’ve lost the iron on protective sheets. What should I do?

In the event that you have misplaced the protective iron on sheets you can use a sheet of a greaseproof paper as a temporary replacement. This will work in exactly the same way as our protective sheets. However, we are also happy to send you some additional sheets so please contact us (there is a small charge to cover the cost of P&P).